Effective feedback is one of the most valuable things a laboratory leader can give. According to a study, 96% of employees say they want to hear feedback regularly. The use of effective feedback comes with significant benefits such as reducing staff turnover, providing better business outcomes, and increasing productivity.

By providing feedback, laboratory leaders can improve their own skills while also helping their team members grow. By giving and receiving feedback in a safe and positive environment, medical laboratory professionals can improve their work, learn new techniques, and build productive relationships.

In today’s episode, Tywauna Wilson gives three easy steps of how you can give feedback that gets results and keeps your team engaged.

Step #1 – Be Positive
Step #2 – Be Specific and Objective
Step #3 – Give Actionable Advice

Discover the leader in you! 

Reflection Questions

• Do I have a continuous turnover of members leaving my team?
• How often do I give feedback?
• What type of feedback do I give most often? Is it helpful for the receiver?

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