Episode 39: “There’s a Snake on My Head!” (featuring best-selling author, Mindy Spigel, RN, MSN, CPXP)
When it comes to healthcare, fear, and anxiety can be major obstacles to providing optimal care. Patients can feel overwhelmed by the decisions they need to make, and the intense emotions they experience can make understanding the information they receive difficult. This is where effective communication comes in. By engaging in meaningful conversations, healthcare professionals…
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