In today’s episode, we explore the critical balance that every empathetic leader strives to achieve: supporting their teams effectively while protecting their own well-being and efficiency. Lona Small, a leadership and career success coach, provides actionable insights for lab leaders and executives on steering clear of the pitfalls of the open-door policy that can lead to frustration, non-productivity, and potential burnout.

 Key Highlights:

 
Lona Small breaks down the complexities of an open-door policy and its impact on leadership efficiency.

The conversation moves into how leaders can create a supportive environment without compromising their own schedules and mental health.

Practical tips are given on differentiating between constructive discussions and time-wasting drama.

The episode covers the seven essential coaching questions from Michael Bungay Stanier’s “The Coaching Habit,” presented in an easy-to-remember acrostic.

Actionable Takeaways:

 Listeners will learn to use the COACHES acrostic to navigate coaching conversations.

Lona highlights the importance of guiding team members to identify their own solutions, promoting self-sufficiency.

Emphasis is placed on the need for leaders to practice empathetic listening while keeping conversations goal-oriented and productive.

Recommended Resource:

“The Coaching Habit” by Michael Bungay Stanier – Lona recommends this book for its practical coaching methods tailored for busy leaders who aim to empower their teams without compromising their own responsibilities.

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