Episode 39: “There’s a Snake on My Head!” (featuring best-selling author, Mindy Spigel, RN, MSN, CPXP)
When it comes to healthcare, fear, and anxiety can be major obstacles to providing optimal care. Patients can feel overwhelmed by the decisions they need to make, and the intense emotions they experience can make understanding the information they receive difficult. This is where effective communication comes in. By engaging in meaningful conversations, healthcare professionals can help alleviate some of this fear and anxiety and create a more positive healthcare experience.
This is the topic that Stephanie Whitehead discusses with author, speaker, and facilitator, Mindy Spigel, RN, MSN, CPXP in this episode. Mindy is the author of the best-selling book There’s a Snake on My Head! Strategies for Alleviating Fear and Anxiety in Healthcare For Patients, Families, AND Healthcare Teams.
In this episode, Mindy provides valuable insight into the aspects of fear and anxiety that hinder patient care. Mindy and Stephanie discuss the importance of creating a safe and welcoming space for patients and their families. They also provide practical strategies for healthcare professionals to use when communicating with patients.
Tune in to hear insightful and practical tips on how laboratory professionals can help create a positive healthcare experience for all patients! You won’t be disappointed!
Mindy Spigel’s Bio:
Mindy Spigel’s passion is helping people create meaningful connections as a leader, a team member, and while caring for customers. She enjoys helping leaders build strong teams and exceptional work environments. She is committed to helping teams communicate, respect each other, and work together effectively. It is her desire to alleviate fears, build trust, and create an exceptional experience for all. Mindy is proud to be a nurse and has both a Bachelor’s and Master’s degree in Nursing. Mindy has been honored to have presented at numerous National, State, and local conferences and provided consultation and coaching to various organizations. In 2018, Mindy completed a research study on the fears of patients and families. She published a book on Amazon entitled, “There’s a Snake on My Head! Strategies for Alleviating Fear and Anxiety in Healthcare (for patients, families, AND health care teams) based on her research and experience
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